If you run a business you know how important it is to provide a safe, pleasant work environment for your employees and give a good first impression to clients. If you have carpets in your building you’ll need a reliable carpet cleaning company in order to maintain this kind of environment.
Unfortunately, it’s not that difficult for someone to hire a cheap carpet cleaning device and call themselves a carpet cleaner, but a good carpet cleaning service requires experience and investment in expensive tools of the trade. At Cleaning Bros we have put together three important things to look for when you are hiring a carpet cleaner so you don’t end up with a cowboy who does more harm than good!
Are they professionally trained?
If you have limited knowledge of carpet cleaning it might seem like you just need the right equipment to do a good job, but this isn’t the case. There are many things that can go wrong with carpet cleaning, and there are many challenges that can occur on the job, particularly in larger commercial environments. If the cleaner doesn’t know what type of carpet they are dealing with or they aren’t using the correct techniques or cleaning products, irreversible damage such as colour damage or shrinkage could occur.
A quick way to find someone with a decent level of training is to check if they are a member of a trade association like the National Carpet Cleaners Association (NCCA) or if they’re affiliated with The Approved Carpet Cleaning Alliance (TACCA). These groups require certain standards from their members so they provide a useful seal of approval, and they should also indicate that the cleaner is fully insured. Never hire anyone who isn’t fully insured, even if they are offering cheap prices!
Do they offer a quote?
You should only accept a job after the cleaner has carried out a free survey, which will mutually benefit both parties. Never hire a cleaner who attempts a rushed sales job with no free survey! A professional cleaner needs to know what job they are accepting, before they accept it, and this will allow them to give you an accurate price with no hidden costs at the end of the job.
What equipment do they own?
Truck-mounted Hot Water Extraction (HWE) systems cost thousands of pounds but they are an essential tool for a good carpet cleaner. They contain waste tanks so nothing is poured down the sinks of your business premises, potentially causing mess and disruption. With some types of carpets it might be better to use techniques such as Very Low Moisture (VLM) cleaning, but if a carpet cleaning company doesn’t have a van mounted system at all they should be avoided. Other machines simply don’t have the power required to remove enough water from your carpets during the cleaning process- this can lead to long drying times, bad odours and even permanent damage!
At Cleaning Bros we have many years of experience in the industry and rely on repeat business so we always make sure we offer excellent customer service. Get in touch today if you are looking for a commercial carpet cleaner in Essex or Greater London!