The whole amount is payable on the day of the cleaning by cash or credit/debit card upon completion of the job. Credit cards will incur 2,5% surcharge. We do not take cahques!

We reserve the right to require at our discretion up to 50% deposit.

Yes, you can specify the days for cleaning and we will make every effort to meet your requirements.

Yes, we strive to offer a free on-site quotation for each job. However, in some circumstances, for example- if there are time limitations- we might provide a rough estimate over the phone based on the information you provide us with. We will then give you an accurate quote on the day prior to commencement of the works.

Yes, over the years we have gained a few accreditations:

1. NCCA – full member of National Carpet Cleaners Association
2. TACCA – member of The Approved Carpet Cleaners Association
3. LTT leather care – trained by LTT leather care for leather cleaning and restoration
4. Member of Checkatrade
5. Approved for Health & Safety by Safecontractor
6. Member of FSB, Federation of small business

Yes, we use a portable carpet extractor that is powerful enough to tackle any jobs being placed outside. We use a 15 metre long flexible pipe attached to the carpet extractor that will reach everywhere on most jobs with the machine being outside.

We have a range of eco-friendly products that work very well. However, on difficult stains or soiled areas sometimes we might need to use stronger products.

It’s very difficult to predict the exact amount of hours for each individual job as there are quite a few variables that could possibly affect this. That’s why we always advise that a free on-site survey is carried out beforehand so we can take into consideration all factors.

We will measure up all areas to be cleaned, establish the type of your carpet and its installation and the level of soiling. We will also discuss any concerns you may have or any areas that you want us to pay attention to i.e. stains or spots, excess soiling in certain areas etc. We will then talk you through what we do and how we do it.

Lastly, based on our findings, we will produce a written quotation and leave a copy with you for your consideration. At no point will you be faced with hard sell or any type of pushy tactics. All this is done free of charge and with no obligation on your part.

We want to earn your trust, and we believe that the only way to do that is by being totally transparent.